# Appendix C. E-Governance Initiatives & IT Requirement of IMIS
**Aspects** **SN** **Requirements** **Importance (M=Mandatory, D= Desirable)** **Availability** **(Yes/No)** **Remarks**
e-GOVERNANCE 1 Is LG currently using any software applications (e.g., Tax Collection System, MIS, etc.), or are they in the process of implementing any? D
2 Does LG employ any online payment mechanisms to deliver municipal services? D
3 Is LG utilizing any mobile apps to provide information to its citizens or deliver municipal services? D
IT INFRASTUCTURE 4 Does LG have an in-house IT department, outsource IT services, or hire temporary IT personnel to support IT-related issues? M
5 If not, is LG willing to hire IT personnel to support IMIS operation within its own budget? M
6 Do LG staff members possess good computer skills? M
7 Does LG have sufficient computers and accessories in relevant departments, such as revenue, building, infrastructure, and sanitation departments, to support IMIS? M
8 Does LG have reliable fast internet access within its office premises? M
9 Are personnel responsible for sanitation service delivery, such as desludging vehicle drivers and treatment plant operators, capable of using computers and mobile applications? M
10 Does LG have any Annual Maintenance Contracts (AMCs) with private companies to maintain any of its software applications? D
11 Are there any restrictions on hosting software with a commercial hosting service provider, whether it be a national or international provider? M
SUSTAINABILITY 11 Is LG willing to make a partial investment in the required dataset if the dataset as per the IMIS framework is not entirely available? D
12 Is LG willing to designate a focal person with clear mandates to oversee the implementation and operation of IMIS? M
13 Is LG willing to share the cost of hosting IMIS on the cloud if there is no provision for hosting it on the government cloud? M
14 Is LG aware that regular investment is necessary for the maintenance and hosting of any software application once it is implemented? Will LG be prepared for this investment? M
15 Are there any urban planner staff (permanent/temporary) employed by LG? D